As contactless life becomes normal during the pandemic, scammers are coming up with new ways to commit fraud.
A voice phishing scam was thwarted recently by a bank teller who became suspicious when a client requested a large cash withdrawal in order to take out a loan.
Joseph Kim reports.

A man in his fifties handed his cash card to a bank teller saying he needed to withdraw 13 million won in cash to take out loans.



The bank teller was suspicious of the man’s request, checked the text messages received on the man’s mobile phone and called someone using the bank teller’s phone.



Soon, the bank teller found out it was a voice phishing attempt by a fraudster who pretended to be an officer from the Financial Supervisory Service and a bank.
The customer luckily avoided the fraud thanks to the clever bank teller.


Voice phishing is still an issue in our society.


474 cases of voice phishing were reported in Jeju last year.
About 500 voice phishing scams on average were reported every year over the last three years.
Over the three year period, the amount of damage exceeded 23 billion won.


As contactless life has become the norm during the pandemic, fraudsters have made ill use of the phenomenon.


They send short text messages of new year’s greetings or delivery notices of a gift that drive phone users to fall prey to the phone crime.


The police have advised that in case you are not sure where an application is from, not to install the app on your phone but to instead use your bank’s delayed deposit service to prevent falling victim to voice phishing crimes.

Joseph Kim, KCTV